Effective Date: 05 March 2025

Astra Technologies (Pty) Ltd. ("we," "us," or "our") is committed to protecting the privacy of users ("you" or "users") of our mobile applications ("Apps") available on the Google Play Store. This Privacy Policy outlines how we collect, use, and disclose information when you use our Apps.

1. Information We Collect

We may collect the following types of information:

Information You Provide:

- If our App requires account creation, we may collect information such as your name, email address, and username.

- If you contact us for support, we may collect your contact information and any information you provide in your communication.

- If our App features user generated content, we collect the content that you provide.

- Automatically Collected Information:

- Device Information: We may collect information about your device, including device model, operating system, unique device identifiers, and mobile network information.

- Usage Information: We may collect information about how you use our Apps, such as app usage frequency, features used, and in-app actions.

- Log Data: We may collect log data, including your IP address, browser type, and access times.

- Analytics Data: We may use third-party analytics tools to collect information about your use of our Apps. This data helps us understand user behavior and improve our Apps.

- Permissions:

Our Apps may request certain permissions to access device features, such as [List all permissions like camera, microphone, location, storage, etc.]. We will only access these features with your explicit consent. Please refer to your device settings to manage these permissions.

- Advertising Identifiers:

We may use advertising identifiers, such as the Google Advertising ID, for advertising and analytics purposes. You can control the use of these identifiers in your device settings.

2. How We Use Your Information

We may use your information for the following purposes:

- To provide and maintain our Apps.

- To improve and personalize your experience.

- To respond to your inquiries and provide support.

- To analyze app usage and trends.

- To send you important notifications and updates.

- To display advertisements, when applicable.

- To detect, prevent, and address technical issues.

- To comply with legal obligations.

3. Information Sharing

We may share your information with:

Third-Party Service Providers: We may share information with third-party service providers who assist us with app development, analytics, advertising, and other services.

Advertising Partners: If our apps display advertisements, we may share information with advertising partners to deliver targeted ads.

Legal Compliance: We may disclose information if required by law or in response to a valid legal request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Children's Privacy

Our Apps are not directed to children under 13.

6. Your Rights

You may have certain rights regarding your personal information, including the right to:

- Access your information.

- Correct inaccuracies in your information.

- Delete your information.

- Object to the processing of your information.

- Control advertising preferences.

- Withdraw consent.

- To exercise these rights, please contact us at xpresserv.za@gmail.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Apps after any changes constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Astra Technologies (Pty) Ltd.

Johannesburg, South Africa

Email: xpresserv.za@gmail.com